Policies and Terms of Use

1. Privacy Policy

This Privacy Policy and Terms of Use (“Privacy Policy”) describes how we, BITS Pilani School of Management, an initiative of BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE, PILANI, a Deemed University registered as a society under the Rajasthan Societies Registration Act, 1958 (hereinafter referred to as “BITSOM” or “we” or “us”) collect, use and share information about our users (“you”) through our Platform. Please review our Terms of Use and Privacy Policy (collectively the “Terms”) that govern the use of the Platform and Programs. This Privacy Policy shall form a part of the Terms by way of reference. All capitalized terms not defined in this Privacy Policy, have the respective meanings set forth in the Terms of Use. This Privacy Policy applies only to the part of the Platform provided by BITSoM, and we are not responsible for the practices of persons, companies, institutions or websites that BITSoM does not control, manage, or employ.

Please understand that by using our Platform or submitting any Personally Identifiable Information (defined below) to us, you consent and agree that we may collect, use, disclose and retain your information (including but not limited to your Personally Identifiable Information) in accordance with this Privacy Policy and our Terms of Use, and as permitted or required by law. BITSoM reserves the right to share the information collected hereunder with its own affiliates. In the event of sale or transfer of all or a portion of our business assets, consumer information may be one of the business assets that are transferred as part of the transaction. If you do not agree with these Terms, then please do not provide any Personally Identifiable Information to us. If you refuse or withdraw your consent, or if you choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our Platform.

  1. INFORMATION COVERED BY THIS PRIVACY POLICY

    Some of our Platform’s functionality may be used without revealing any personal information, though for features or services related to the Programs, personal information is required. If you do not use these specific features or services on the Platform, then the only information we collect will be “Non-Personal Information” (i.e., information that cannot be used to identify you). Non-Personal Information includes information such as the web pages that you have viewed. In order to access certain features and benefits on our Platform, you may need to submit “Personally Identifiable Information” (i.e., information that can be used to identify you). Personally Identifiable Information can include, but not be limited to information such as your name, email address, contact number (cellular and landline), educational qualification(s) and post-qualification or work experience among other things. You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to BITSoM. Inaccurate information may affect your ability to use the Platform, the information you receive when using the Platform, and our ability to contact you. For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

  2. INFORMATION COLLECTION

    1.1 NON-PERSONAL INFORMATION

    When you come to our Platform, we may track, collect and aggregate Non-Personal Information indicating, among other things, which pages of our Platform were visited, the order in which they were visited, when they were visited, and which hyperlinks were “clicked.” We also collect information from the URLs from which you linked to our Platform. Collecting such information may involve logging the IP address, operating system and browser software used by each user of the Platform. Although such information is not Personally Identifiable Information, we may be able to determine from an IP address a user’s Internet Service Provider and the geographic location of his or her point of connectivity.

    1.2 PERSONALLY IDENTIFIABLE INFORMATION

    We collect Personally Identifiable Information that you provide to us when you sign-up for email updates or Programs, participate in our public forums, avail of our chat room services, send us email messages, and/or participate in online events or receive other services on or through our Platform. This information may include, among other things, your name, email address and contact number, educational qualification(s) and post qualification experience among other things.

    BITSoM, or its Educational Partners and third-party service providers, may, for instance, collect certain information from you in conjunction with assignments, exams and other assessments related to the online course. For example, as part of a proctored exam for a course, BITSoM (or its third party service providers) may collect certain information from you in order to (a) verify or authenticate your identity or submissions made by you, such as a signature for a test or assignment log, a photograph or recording of you (e.g., using a webcam) or information included on a photo identification card or document, or (b) monitor your performance during an exam to confirm that you are abiding by the applicable test rules or requirements (e.g., confirming that you are not using prohibited resources). BITSoM may also collect information from you or about your performance or accomplishments, such as quiz/exam scores, grades, project evaluations, teacher evaluations and other evaluations of your performance or accomplishments.

    1.3 THIRD PARTY SERVICE PROVIDERS

    We may receive Personally Identifiable Information when you access or log-in to a third-party site, e.g., Facebook, Whatsapp from our Platforms. This may include the text and/or images of your Personally Identifiable Information available from the third-party site. Please be aware that the information we obtain from such third-party Platforms is often dependent on their privacy policies and/or on your settings regarding what information you have consented to share with them.

    We enter into contracts with third parties to serve ads on our behalf across the Internet and sometimes on this Platform. They may collect information about your visits to our Platform, and your interaction with our products and services. They may also use information about your visits to this Platform and to other websites so as to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share your personally identifiable information as part of this process. If such third parties sell or share the personally identifiable information as part of the process, BITSoM shall not be responsible.

    1.4 INFORMATION WE RECEIVE FROM OTHER SOURCES

    We may receive information about you if you use any of the other platforms we operate or the other services we provide. In this case we will inform you when we collect that data and that it may be shared internally and combined with data collected on the Platform. We are also working closely with third parties (including, for example, Educational Partners, sub-contractors in technical, advertising networks, analytics providers, search information providers) and may receive information about you from such sources. We collect Non-Personally Identifiable information from the Platform visitors to track the total of number of visitors to the Platform in aggregate form and identify the type of Internet web browser (e.g., Internet Explorer®) and operating system (e.g., Windows®) used by the visitor. This information allows us to continuously improve our Platform and our services.

  3. USE OF INFORMATION

    We may use the Personally Identifiable Information that you provide to respond to your questions, provide you the specific Program related information and/or services you select, send you updates about the Programs or other BITSoM events, and send you email messages about Platform maintenance or updates, among other things.

    We use the Personally Identifiable Information that we collect from you when you participate in a Program for managing and processing purposes, including but not limited to tracking attendance, progress and completion of a Program. As part of our management and processing of the Program, we will use certain Personally Identifiable Information to administer exams, projects, and other assessments for the Program. For example, as part of an exam, BITSoM may use certain information collected from you in order to verify your identity, or to monitor your performance during the exam to confirm that you are abiding by the applicable testing rules or requirements. We may share Personally Identifiable Information that we collect from you when you participate in a Program with the particular Educational Partner (e.g., such as a university or company) that developed or offered the Program and the instructor(s) who taught, managed or otherwise oversaw the Program or graders who will be assessing your performance or mentors who will be supporting Students. For example, if you are taking a Program through a university, we may share Personally Identifiable Information about you and your performance with the university to report on your progress in the Program. In another example, if you are taking a Program sponsored or paid for by your employer, we may share your grades, evaluations, or progress in the Program with your employer and other Personally Identifiable Information. This information may be shared at any time during the Program or afterwards. Personally Identifiable Information shared with our Educational Partners will be subject to the privacy policies and procedures of such partners. Also, we may archive this information and/or use it for future communications with you.

    We may use your Personally Identifiable Information in order to provide such services to you and for quality control purposes, and we may also archive this information and/or use it for future communications with you. For example, BITSoM may make available to you chat room services that allow you to communicate with BITSoM staff members and we may use your Personally Identifiable Information to provide these services to you. Moreover, in certain circumstances, we may share certain Personally Identifiable Information and materials with third parties including but not limited to potential employers and/ or service providers such as Facebook in order to provide you services that you have requested or services BITSoM provides in conjunction with the Programs. For example, we may submit your data to potential employers. In another example, BITSoM staff members may create groups on Facebook (or similar service providers) and make you a member of such a group. These groups may be used to provide services in conjunction with the Programs including but not limited to updates in relation to the Programs, details of potential employers etc. Please be aware that the information disclosed on a third-party service provider’s platform will be dependent and subject to such third party’s privacy policies and/or on your settings regarding what information you have consented to share with them. BITSoM and/or its associates shall have no liability in this regard whatsoever.

    BITSoM may use certain companies that enable you to establish a membership to participate in digital wallets, payment services or rewards programs. If you elect to do so, we will disclose to such companies your information necessary to make their programs work and support your membership with them. We are not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest you review the individual privacy policies of each company with whom you establish such membership. Billing Information may be archived by us or our providers. We may archive Personally Identifiable Information other than Billing Information and/or use it for future communications with you.

    Our operations and maintenance contractors and other service providers may have limited access to your Personally Identifiable Information in the course of providing products or services to us.

    To the extent any Personally Identifiable Information collected by us contains images of you, you grant BITSoM a limited, non-exclusive right to use, reproduce, distribute, prepare derivative works of or publicly display such images and/or your likeness.

    BITSoM may share your Personally Identifiable Information with various government authorities in response to court orders, or other legal process; to establish or exercise our legal rights or to protect our property; to defend against legal claims; or as otherwise required by law. In such cases we reserve the right to raise or waive any legal objection or right available to us. We also may share your Personally Identifiable Information when we believe it is appropriate to investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of BITSoM, the Platform, our users, customers, or others; and in connection with our Terms and other agreements.

    BITSoM may disclose and/or transfer your Personally Identifiable Information to an acquirer, assignee or other successor entity in connection with a sale, merger, or reorganization of all or substantially all of the equity, business or assets of BITSoM to which your Personally Identifiable Information relates.

    BITSoM may share your Personally Identifiable Information with any Associate. The term “Associate” includes, with respect to any person, any entity that is controlled by such person, or any entity that controls such person, or any entity that is under common control with such person, whether directly or indirectly, or, in the case of a natural person, any Relative (as such term is defined in the Companies Act, 1956 and Companies Act, 2013 to the extent applicable) of such person.

    We use Non-Personal Information in aggregate form to build higher quality, more useful services by performing statistical analysis of the collective characteristics and behavior of our Users, and by measuring demographics and interests regarding specific areas of our Platform.

  4. AGGREGATED DATA

    "Aggregated Data" means records which have been stripped of personally identifying information, and which have been manipulated or combined to provide generalized, anonymous information. Your identity and personal information are not available in Aggregated Data. We may combine your personal information on an anonymous basis with other information to generate Aggregated Data for internal and commercial use and for sharing with affiliates, subsidiaries and business partners for planning and marketing purposes.

  5. PROTECTION OF INFORMATION

    1.1 CONFIDENTIALITY AND SECURITY

    BITSoM takes all reasonable precautions to protect your Personally Identifiable Information both online and offline, in order to avoid unauthorized breach. In addition, we participate in cooperative database services. These services help us to direct newsletters, mailings and other marketing initiatives to appropriate purchasers and website visitors. Names and mailing addresses may be shared between participating parties in the cooperative database services.

    1.2 NOTIFICATION OF CHANGES

    We may update this Privacy Policy at any time, and it will be posted on this Platform as and when it is so updated, so that you are always aware of what information we collect, how we use it, and the circumstances under which we may disclose it. Unless stated otherwise, our current privacy policy applies to all information that BITSoM has about You and Your account.

    1.3 YOUR EMAIL ADDRESS & MOBILE NUMBER

    We may store the email addresses/mobile numbers of those who communicate with us via email/mobile and add them to our mailing/SMS list when you sign up to receive special promotions and updates. By your electing to receive emails/SMS/calls from us, we would be able to send you exclusive information and special offers, which you may otherwise not learn about from our Platform. If you are a registered user and wish to change your preferences, or if you prefer to opt out by regular mail/SMS/calls, you may mail us at web.admin@pilani.bits-pilani.ac.in to notify us of your request.

    Once you have submitted your e-mail opt-out request you may assume that it has been successfully received and your request is being processed. Please allow us fourteen business days from when the request was received to complete the removal, as some of our promotions may already have been in process before you submitted your request.

    1.4 THIRD PARTY LINKS

    Our Platform may contain links to other sites. The linked sites are not under the control of BITSoM. Please be aware that BITSoM is not responsible for the privacy practices of such other sites. BITSoM advises you to read the privacy policies of each and every web site that collects Personally Identifiable Information. If You decide to access any of the third-party sites linked to the Platform, you do so entirely at your own risk. Any links to any partner of the Platform should be the responsibility of the linking party, and BITSoM shall not be responsible for notifying of any change in the name or location of any information on the Platform.

  6. CHILDREN AND MINOR’S PRIVACY

    BITSoM strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Platform is not intended for use by minors, BITSoM respects the privacy of minors who may inadvertently use the Platform and shall delete their information upon intimation.

  7. COOKIES & WEB BEACONS

    Cookies are small pieces of information saved by your browser onto your computer/mobile. Cookies are used to record various aspects of your visit and assist BITSoM to provide you with uninterrupted service. Web beacons are small graphic files linked to our servers that allow us to track your use of our Platform and related functionalities.

    We also use or may use cookies and/or web beacons to help us determine and identify repeat visitors, the type of content and sites to which a user of our Platform links, the length of time each user spends at any particular area of our Platform, and the specific functionalities that users choose to use. Cookies and web beacons allow BITSoM to serve you better and more efficiently, and to personalize your experience at our Platform. Cookies and web beacons are not used to retain Personally Identifiable Information. From time to time we may also use additional typical methods of collecting data.

    You should be able to control how and whether cookies will be accepted by your web browser. Most browsers offer instructions on how to reset the browser to reject cookies in the “Help” section of the toolbar. If you reject our cookies, many functions and conveniences of this Platform may not work properly.

  8. INDEMNITY

    You agree to indemnify, defend and hold BITSoM, and its subsidiaries, affiliates, officers, agents, co-branders, partners, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your submissions, your use of the website, including any use by your employees, your connection to the website, your violation of the Terms of Use, or your violation of any rights of another.

  9. GRIEVANCE OFFICER

    In accordance with the Information Technology Act, 2000 and applicable rules made thereunder, the Grievance Officer appointed by BITSoM for this Privacy Policy is Chetan Gangoli, who can be reached at web.admin@pilani.bits-pilani.ac.in

  10. UPDATING PERSONAL INFORMATION

    You may update or modify your contact information and user preferences by emailing us at web.admin@pilani.bits-pilani.ac.in

  11. SECURITY STATEMENT

    BITSoM has put in place various physical, electronic and managerial procedures to try to safeguard and secure the information we collect. For example, we provide strong encryptions to store certain information and have stringent managerial checks and password change policies in place. The information we collect is stored with third party data centres which have a holistic security model with seven levels of security. Please note that the Company shall not be liable for any misuse or loss of information carried out by such third-party data centre. Furthermore, we also rely on your cell phones strong security model to ensure that there is no information or security leak, unless intentionally processed for authentication.

    Please note however that while we implement many security measures on this site, 100% security cannot be guaranteed.

  12. ADDRESS FOR PRIVACY QUESTIONS

    Should you have questions about this policy or BITSoM’s process for information collection, use and disclosure practices, feel free to contact us at the address. We will use reasonable efforts to respond promptly to requests, questions or concerns you may have regarding our use of your information. Except where required by law, BITSoM cannot ensure a response to questions or comments regarding topics unrelated to this policy or BITSoM’s privacy practices.

  13. CHANGING OUR PRIVACY POLICY

    Please note that we review and may make changes to this Privacy Policy from time to time. Any changes to this Privacy Policy will be effective immediately upon posting on this page. By accessing the Platform, you signify your agreement to the modified Privacy Policy and all of the changes. Be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

  14. MISCELLANEOUS PROVISIONS

    The miscellaneous provisions provided in our Terms of Use shall apply to this Privacy Policy as well.

    2. Prevention of Sexual Misconduct & Harassment Policy

    1. POLICY STATEMENT

      BITSoM prohibits all forms of sexual misconduct, which includes sexual harassment, sexual assault, dating violence, stalking, and other forms of sexual misconduct. Such conduct seriously undermines the atmosphere of trust and respect that is essential to a healthy work and academic environment. In case of sexual misconduct, BITSoM will take appropriate action against those responsible and act to prevent its recurrence. In this regard, BITSoM has developed this comprehensive policy, along with accompanying procedures for institutional disciplinary action.

      These policies apply to all members of the BITSoM community. These policies also apply to conduct during BITSoM-related off-campus activities. 

    2. POLICY VIOLATIONS

      1.1 SEXUAL HARRASSMENT

      Sexual harassment is discriminatory, unlawful and will not be tolerated at BITSoM. It may involve the behaviour of a person of either sex against a person of the opposite or same sex, and occurs when such behaviour constitutes unwelcome conduct of sexual nature, including unwelcome sexual advances, requests for sexual favours, and other verbal, nonverbal, graphic, or physical conduct of a sexual nature, when:

      a. Submission to such conduct is made either explicitly or implicitly a term or condition of an individual’s employment or academic status.

      b. Submission to or rejection of such conduct by an individual is used as the basis for employment or academic decisions affecting such individual.

      c. Such conduct has the purpose or effect of unreasonably interfering with an individual’s work or academic performance or creating an intimidating, hostile, or offensive environment for working, learning, or living on campus.

      Types of sexual harassment

      a. Quid Pro Quo: It assumes a power differential. It occurs when an employee or student is subject to unwelcome sexual behaviour or advances, and submission is made a condition of hiring, advancement, admission, or evaluation in the work or academic setting. It can occur whether a person resists and suffers the threatened harm, or the person submits and avoids the threatened harm.

      b. Hostile Environment: Hostile environment occurs when unwelcome sexual behaviour unreasonably interferes with an individual’s performance or creates an intimidating and hostile working environment. A hostile environment can be created by persistent or pervasive conduct or by a single severe episode. The more severe the conduct, the less need there is to show a repetitive series of incidents to prove a hostile environment.

      c. Sexual Assault: Sexual assault is any kind of non-consensual sexual contact, including rape, groping, or any other form of non-consensual sexual touching.

      Examples of sexual harassment

      Examples of the kinds of conduct that may constitute sexual harassment include, but are not limited to:

      a) Unwelcome sexual propositions, invitations, solicitations, and flirtations.
      b) Threats or insinuations that submission to sexual advances will be a condition of employment, work status, promotion, grades, or letters of recommendation.
      c) Direct propositions of a sexual nature and/or subtle pressure for sexual activity that is unwanted and unreasonably interferes with a person’s work or academic environment.
      d) A pattern of conduct that unreasonably interferes with the work or academic environment (not legitimately related to the subject matter of a course) including:

      o Unwelcome verbal expressions of a sexual nature, including graphic sexual commentaries about a person's body, dress, appearance, or sexual activities; the unwelcome use of sexually degrading language, jokes or innuendoes; unwelcome suggestive or insulting sounds or whistles; obscene phone calls.
      o Sexually suggestive objects, pictures, videotapes, audio recordings, computer communications, or literature placed in the work or study area that may embarrass or offend individuals.
      o Unwelcome and inappropriate touching, patting, pinching, or obscene gestures.
      o Inquiries and commentaries about sexual activity, experience, or orientation. 

      1.2 POLICY ON FACULTY-STUDENT CONSENSUAL RELATIONS

      The faculty bears authority and accountability as a mentor, educator, and evaluator. The power differential in the faculty-student relationship can make the student vulnerable and put him/her under the threat of coercion. Further, such a relationship can interfere with the learning and personal development of the student.

      The sexual and romantic relationship between them must be avoided, especially when the faculty is or in the future might become responsible for teaching or directly supervising a student. Such a relationship will create a conflict of interest for the faculty and imperil the integrity of the educational process and further jeopardize the learning environment for other students. Situations like these may make the faculty liable for violation of laws against sexual harassment and sex discrimination.

      Therefore, faculty must avoid sexual or romantic relationships with students over whom they have or in the future might have direct responsibilities. It must be noted that faculty must not supervise any student with whom they have a sexual or romantic relationship.

      *This policy also applies to sexual/romantic relationships between academic associates and students

      Violation of the above policies might lead to disciplinary action. For purposes of this policy, ‘direct supervision’ includes:
      o Course teaching
      o Evaluating
      o Examination proctoring
      o Advising on projects taken as a part of degree requirements
      o Recommending in an institutional capacity for employment, fellowships, or awards

      1.3 RETALIATION

      No individual shall be subject to restraints, interference, coercion or reprisal for making a complaint regarding sexual harassment, for serving as a witness or a panel member in the investigation of a sexual harassment/sexual assault grievance. Acts of retaliation are a violation of this policy and will be penalised.

      1.4 MALICIOUS, FALSE ACCUSATIONS

      False allegations occur when individuals knowingly and recklessly make untrue allegations of sexual harassment. They are not the same as situations of not finding the occurence of sexual harassment. A grievant whose allegations are found to be both false and brought with malicious intent will be heavily penalised.

      1.5 HOW DO I KNOW IF MY BEHAVIOR IS SEXUAL AND/OR UNWANTED?

      Many faculty, staff and students have difficulty in identifying whether their behaviour is sexual or unwanted. Please note that sexual harassment need not be intentional. The intent of the person who is alleged to have behaved improperly is not relevant to determining whether sexual harassment has occurred. Therefore, individuals need to be aware of their behaviours and their possible impact. Below are some of the questions that one may want to ask himself/herself to determine whether one’s behaviour is sexual and/or unwanted.

      1. Is the behaviour initiated equally?
      2. Are we equally powerful?
      3. Would I engage in this behaviour with a person who is not of the gender of people that I am sexually attracted to?
      4. Would I like this behaviour to be made public?
      5. Would I behave this way if my partner, spouse, boyfriend, or girlfriend were standing next to me?
      6. Would I want to engage in this behaviour with my child, spouse, mother, father, brother, sister, grandfather, grandmother etc?

      If the answer to any of the above questions is NO, your behaviour may be sexual and/or unwanted. 

    3. GRIEVANCE REDRESSAL MECHANISM

      1.1 INTERNAL COMPLAINTS COMMITTEE (ICC)

      BITSoM has constituted an Internal Complaints Committee( ICC) to address grievances against sexual harassment. The ICC will have the following responsibilities:

      1. Provide assistance if an employee or a student chooses to file a complaint with the police
      2. Provide mechanisms of dispute redressal and dialogue to anticipate and address issues through just and fair conciliation without undermining the complainant’s rights, and minimize the need for purely punitive approaches that lead to further resentment, alienation or violence
      3. Protect the safety of the complainant by not divulging the person’s identity, and provide the mandatory relief by way of sanctioned leave or relaxation of attendance requirement or transfer to another department or supervisor as required during the pendency of the complaint, or also provide for the transfer of the offender
      4. Ensure that victims or witnesses are not victimized or discriminated against while dealing with complaints of sexual harassment
      5. Ensure prohibition of retaliation or adverse action against a covered individual because the employee or the student is engaged in protected activity
      6. Inform all individuals about their rights and obligations through training and dissemination of the policy
      7. Increase awareness by including the anti-discrimination, harassment policy in the orientation materials for new faculty, staff, students, and volunteers

      Committee composition

      Following the notification of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act 2013, the ICC would be headed by a woman and not less than half of its members would be women. Further, to prevent the possibility of any undue pressure or influence from any quarter, the committee would involve an external expert.

      In pursuance to UGC (Prevention, Prohibition of and Redressal of Sexual Harassment of Women employees and students in Higher educational institutions) Regulation 2015, notified on 2nd May 2016, the Internal Complaints Commitee has been constituted for BITS School of Management, Mumbai Campus as follows:

      S. No. Name Membership Email Id
      1 Dr. Leena Chatterjee Chairperson Leena.Chatterjee@bitsom.edu.in
      2 Mr. Narottam Kishore Admissions and Outreach Narottam.Kishore@bitsom.edu.in
      3 Mr. Manoj Kumar Singh Human Resource Manoj.Singh@bitsom.edu.in
      4 Ms. Richa Kujur Marketing Richa.Kujur@bitsom.edu.in
      5 Dr. Lata Shetty External Member lataell@rediffmail.com



      The ICC will be functional for 2 years from 27th September 2021. Further, the following will also be included as member of ICC in case matter involves students.

      S. No. Name Membership Email Id
      1 Ms. Megashree Kar Student Member Megha.kar2023@bitsom.edu.in
      2 Mr. Rohan Kawley Student Member Rohan.Kawley2023@bitsom.edu.in

      1.2 WHO CAN MAKE ALLEGATIONS

      Sexual harassment can be resolved by the individuals who have experienced an incident of sexual misconduct addressing the issue directly with the alleged harasser. However, when the resolution is not feasible, the person being harassed should promptly report the matter to the ICC.

      A third party may also report the matter if the sexual conduct of others in the education or work environment interferes with his/her welfare, academic or work performance. 

      1.3 PROCESS OF MAKING COMPLAINT OF SEXUAL HARASSMENT

      1. A complainant person shall submit a written complaint to the ICC within three months from the date of the incident and in case of a series of incidents within a period of three months from the last incident. Provided that where such complaint cannot be made in writing, any member of the ICC shall render all reasonable assistance to the person for making the complaint in writing; Provided further that the ICC may, for reasons to be accorded in the writing, extend the time limit not exceeding three months, if it is satisfied that the circumstances were such which prevented the person from filing a complaint within the said period.

      2. Friends, relatives, colleagues, co-students, psychologist, or any other associate of the complainant may file the complaint in situations where he/she is unable to make a complaint on account of physical or mental incapacity or death.

      1.4 COUNSELLING AND SUPPORT

      A person may seek counselling or support on matters related to sexual harassment/sexual assault without having to lodge an informal or formal grievance may contact the counselling and consultation service. Please note that this service does not investigate allegations but only provides counselling and support.

      1.5 COURSE OF ACTION

      1. The ICC shall meet the complainant to fully understand the details of the complaint.
      2. If the Complainant requests, in writing, to settle the matter between him/her and the person against whom she has made the complaint, the ICC shall conduct conciliation meeting to bring about a settlement.
      3. If any settlement is arrived at this shall be recorded and signed by both parties. A copy of the settlement will be given to both and to the management for record. No settlement shall be pecuniary in nature.
      4. If no settlement is arrived at, the CASH shall proceed to conduct the investigation.
      5. The ICC is required to complete all investigations within a period of 90 days, from receipt of a complaint.
      6. The ICC will ask the complainant to provide the particulars of the incidents, supply any document or evidence in support of the allegations, and give the names of the persons who may have witnessed or have knowledge of the incident.
      7. The ICC shall call the person against whom the complaint has been made. They will be provided with the summary of the complaint and will be asked to respond within a specified timeframe. They will also be given an opportunity to bring any document, evidence or witnesses in support of their defence.
      8. The ICC may also choose to call any other person or ask for production of any documents or records at their discretion, during the investigation.
      9. The ICC will prepare a preliminary report and share it with both. The parties may make a representation before the committee on their view of the findings.
      10. The ICC shall submit its final report and recommendations to the Dean’s Office within 15 days of the completion of the investigation. All the statements/depositions before the CASH must be documented and signed by the concerned parties. The final report will also have to be signed by all the committee members. On finding alleged guilty, the committee may suggest action against the guilty, which may include counselling, caution letter, withholding of promotion, termination or even referring the case to law enforcing agency, depending on the gravity of the case.

      1.6 INTERIM REDRESSAL

      BITSoM may:

      1. transfer the complainant or the respondent to another section or department to minimize the risks involved in contact or interaction, if such a recommendation is made by the CASH
      2. grant leave to the aggrieved with full protection of status and benefits for a period up to three months
      3. restrain the respondent from reporting on or evaluating the work or performance or tests or examinations of the complainant 4. ensure that offenders are warned to keep a distance from the aggrieved, and wherever necessary, if there is a definite threat, restrain their entry into campus
      5. take strict measures to provide a conducive environment of safety and protection to the complainant against retaliation and victimization as a consequence of making a complaint of sexual harassment

      1.7 CONFIDENTIALITY

      Every attempt will be made to protect the confidentiality of the alleged victim and the alleged harasser. 

    4. AMENDMENTS

      These Rules may be revised and amended from time to time on the basis of court judgements and revision in other applicable laws, rules and regulations. Rules may also be amended through feedback and suggestions from members of BITSoM. As and when amendments are made, all members of the BITSoM community will be informed.